Video conference
Every day in-browser video communication getting more and more popular among web apps and services. Video calling makes old-fashioned contact form or support chat look modern and renewed as it brings new experience for instant communication — the same way as we ask shop assistant to help us with selecting new TV we can ask support engineer to help us with making purchase or describe delivery policy of web shop. And what is even more thrilling, is that this communication is just few clicks away.
Last generation video services created big overhead in call setup — all participants must have the same software (often even same version), installation of which is always a headache for regular users. So they thought twice before using online calls for contact.
But thankfully to fast evolving browsers and web technology, it’s not a problem anymore. With technologies like WebRTC, users can arrange calls directly in web browser, without installation of any additional software (just check Videolink2.me to see how easy it is). So now when client wants to contact support engineer of web shop, just few clicks needed to start it directly in browser without any hassle.
